Extending Customer Service

Welcome to City Powers Customer Zone. City Power strives to improve communication channels to the customer.
At this time we have launched a link that will enable you to apply for:
  • A new supply
  • Request an upgrade or downgrade in current supply
  • Request supply for a new streetlight or billboard
  • Request a repositioning of streetlight or meter box
  • Request a temporary electrical supply

By clicking on the Application form logo below you will be able to register with us and then apply for any of the above services in a quick 5 step process. Various checks are done against our Geographical Informational Systems and depending on the outcome, you will then receive either a letter or quote online and a copy will be forwarded to your email address.

Customer Service Application

For other request, please contact our call center on 011 375 555 or your nearest walk in centre.



    Welcome to the City Power's Customer Services application. This application allows you to apply for a new service connection online, change existing services or apply for temprary services.



    For your safety you need to register to use this service. The registration process is simple and depends on you having an email address which you will later use with a password to login to the application.



    We hope that you find this service beneficial and look forward to continuing to provide you with an outstanding experience. Remember to register first.