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Meter Readers Code of conduct

1. Meter readers should be dressed in uniform for the customer to allow them into their house to read the meter. The uniform should have their company logo in front and City Power logo at the back

2.Meter readers should be able to display their ID cards to customers to verify their company details with City Power's call centre

3.Contractors will also deliver meter reading notification dates as they read in their specific areas. The contractor's details are provided above for the customers to phone in readingsin case of no access and also for customers to make arrangements for access for meter readers.

For any meter reading queries please do not hesitate to call the company reading in your area or call City Power call centre on 011 375-5555 and Choose Option 2.

Please note: Customers loading readings on the internet are also requested to give meter reading contractors access to read meters on monthly basis

Contact Details for Meter Readers Contractors

Rubbytad Meter Readers:

Telephone:   011 494 2917

FAX:             011 494 2926

Regions: South and West

Micromega Meter Readers:

Telephone:   011 827 3455

FAX:             011 827 3475

Regions: North, East, Modderfontein and Midrand
African Meter Reading:

Telephone:   011 885 3198

FAX:             011 885 3191

Regions: North, East and Sandton

Global Meter Readers:
Telephone:   011 435 0780
FAX:             011 435 7722

Regions: South and West
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