27 November 2018
City Power is continuing with installation
of automated and semi-automated meters across all regions (A - G) of the City
of Johannesburg from 26 November 2018 until the 21 of December 2018 whereby
faulty, inaccessible, displaced and unaccounted meters will be removed and
replaced with smart and semi-smart meters.
The main purpose of the roll-out is to
upgrade and consolidate metering data to ensure maximum accountability
pertaining to functionality, performance and vending of meters on site.
Some of the benefits City Power will be
gaining from the roll-out of automated and semi-automated meters is maximizing
revenue collection, redress billing queries, eliminate illegal connections and
enable the tracking of meters from stores to site. Customers will also be able
to manage their own consumption.
Customers who are not home when City Power
employees/contractors arrive on their properties to seek access for meter
installation are urged to contact City Power Metering Call Centre at
011 490 7484 to make arrangements for visits outside office hours or over
is warning residents not to allow any person, technician or contractor onto
their property without first verifying credentials with City Power’s Security
Risk Control Unit on 011 490 7911 or 011 490 7553 or 011 490
7900 or by contacting Metering Call Centre number mentioned above.
employees and contractors will have a City Power Identity card. The card will
be colour coded for specific sections within City Power. The colour blue for
will display a photo of the specific employee or contractor carrying a card,
their name, identification number and expiry date.
of the firefly appears on the card as well.
damaged cards, including scratched or invisible photos, names and numbers
immediately to City Power Security Risk Control numbers mentioned above.
Risk Control numbers appear on the back of the identification card.
are also urged to contact their local Councillor or Regional Director for more
become aware of imposters and urge residents to be highly vigilant and report
any suspicious persons or vehicles. Security Risk Control Unit will despatch a
response vehicle immediately to apprehend suspects.
media statement there is an attachment containing the names of the contractor
companies and residential areas they will be visiting.
For media queries please contact
Isaac Mangena – City Power Spokesperson on