Public Announcement from City Power Johannesburg

Unplanned​ outage and is a result of the loss of a section of the network due to a fault. There are several major categories of faults which may occur without prior indication. Some common types are equipment failure, cable faults, damage by third parties, severe climatic conditions adversely affecting the networks (such as a lightning strike) and theft and vandalism to electrical infrastructure. In these situations, there is no possibility of giving consumers early warning of an impending outage.

Although City Power endeavours to maintain all its equipment in good condition, occasionally equipment or cables do fail in service. In the case of lightning strikes, severe storms or theft and vandalism, City Power has very little influence.

In the event of a power interruption, our network control and dispatch centres will be notified of the outage, either automatically via our system monitoring equipment or via our call centre which receives consumer complaints. Maintenance crews will immediately be dispatched to attend to the problem. The high and medium voltage electrical networks are generally designed to provide an alternative supply to cater for most fault situations but, in the instance of severe damage, an extended interruption may be experienced.

City Power is constantly striving to improve the quality and security of supply and its focus is on meeting our customers’ and stakeholders’ expectations.


For more information please see the published unplanned / emergency outage nofitications below:


  
  
Description of Outage
Suburbs & City
  
Mulbarton unplanned power outage - 30 October 2020City Power attends to Mulbarton Outage
City Power technicians are attending to unplanned power interruption at Mulbarton substation after 88kv circuit breaker blew up on red phase.
Bassonia; Glenvista; The Glen Shopping Centre; Glenvista Ext 5 & 6;  Glenvista Ext 3; Mulbarton Ext 3;  Liefde en Vrede; Leifde en Vrede East;  Mulbarton;  Mulbarton Ext 2, 3, 4
10/30/2020 12:00 PM
Craighall and Robertsham unplanned outages - 29 October 2020City Power attends to Craighall and Robertsham Outages
City Power technicians have been dispatched to go and attend to unplanned power interruption in Craighall.
Southdale; Southdale Ext 3; West Turffontein
10/29/2020 10:00 AM
Wemmer update - unplannedCity Power attends to Wemmer Outage
Due to smoke that enshrouded electrical equipment when an incomer cable burnt this morning at Wemmer substation, City Power has arranged Dry Ice services to clean the place. The unplanned power interruption started at approximately 01h43 today.
City Deep;  Flower Market;  Fresh Produce Market; Transnet Hostel in City Deep;  Transnet Railway Line;  Bassonia;  Rosettenville;  Eastcliff;  The Hill;  Joshco Complex in Forest Hill
10/28/2020 9:30 AM
Wemmer unplanned - 28 October 2020City Power attends to Wemmer Outage
City Power technicians are attending to unplanned power interruption at Wemmer that happened after incomer cable flashed this morning at approximately 01h43.
City Deep;  Flower Market;  Fresh Produce Market; Transnet Hostel in City Deep;  Transnet Railway Line;  Bassonia;  Rosettenville;  Eastcliff;  The Hill;  Joshco Complex in Forest Hill
10/28/2020 8:35 AM
Honeydew and Lazerpark updateCity Power attends to Honeydew and Lazerpark outage
City Power technicians are currently attending to active unplanned power outage affecting Honeydew and Lazerpark.
Honeydew; Lazerpark
10/27/2020 11:00 AM
Eldorado Park and Region C - 27 October 2020City Power attends to two active power outages
Currently City Power technicians are attending to two active unplanned power interruptions in region G and C of the City of Johannesburg.
Eldorado Park; Bushkoppies;Goudkoppies;Devland;
Klipspruit West and sorrounds
10/27/2020 9:00 AM
Unplanned power outage Media statement - 26 October 2020City Power attends to Dainfern power outage
City Power is currently attending to power outage in Dainfern caused by tripped incomer.
The power outage happened at approximately 21:14 last night.
Dainfern; Broadacres Ext; Dainfern Ridge & surroundings.
10/26/2020 10:00 AM
Unplanned power outage Media statement - 23 October 2020Unplanned power outage Media  statement - 23 October 2020
Currently City Power technicians are attending to three active unplanned power interruptions in region C and E of the City of Johannesburg.
All of these power failures happened between 19h00 and 21h00 last night.
Florida Park; Florida Hills and; Florida
10/23/2020 9:00 AM
Observatory unplanned Outage - 22 October 2020City Power experiences power outage in Observatory and surrounds
City Power is currently experiencing unplanned power interruption in areas feeding from Observatory. The power outage started at around 09h46 this morning and is being attended to by City Power technicians who are already on site.
Bertrams ; Bruma ; Cyrildene ; Kensington ;
Malvern ;  Observatory and surroundings
10/22/2020 11:00 AM