COMPLAINTS & QUERIES

Call Center
086 056 2874

SMS Line
44074

E-mail us estimations@citypower.co.za
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Twitter

2/10/2015
Houtkoppen (Bellair Star Point) power has been restored. Outage caused by Equipment Failure.
2/10/2015
@sumimaysue Hi, please contact our Risk Control 011 4907553 or 0800002587 to report illegal connections.
2/10/2015
@Dydar007 Hi, please log a call on http://t.co/ntuSCWvBMT or call centre on 086 056 2874.
2/10/2015
@Y_akku Hi, we will keep you updated if there’s any confirmation regarding load shedding today. Sorry for the inconvenience.

Load Limiting

  • Q
    What is load limiting?
  • Q
    Why is City Power embarking on this initiative?
  • Q
    How does it help to avert load shedding?
  • Q
    How does it work?
  • Q
    Do I need to have a smart meter?
  • Q
    I am experiencing recurrent power failures, what should I do?
  • Q
    How long does it last?
  • Q
    What do I need to do afterwards?
  • Q
    Will the voltage surge not damage appliances?
  • Q
    What recourse do residents who claim to have their appliances damaged have?

Meter Reading

  • Q
    How can I get my meter read?
  • Q
    What happens if my meter is not read?
  • Q
    Can City Power replace my meter?
  • Q
    My electricity statement is wrong!

Vending Stations