​City Power is a customer-centric energy services company, wholly owned by the City of Johannesburg, and operates in a highly regulated environment.  We build, operate, and maintain the electricity distribution network to provide power to the residents in one of the biggest metros on the continent.

Our objective is to assist the City of Johannesburg to address the South African challenge of security and quality of electricity supply in the short term, and energy supply in the medium to long term - with acceptable quality and reliability standards; and at affordable, transparent rates.  Our customers are the reason we exist. Keeping the lights on is, without a doubt, our number one priority, followed closely by correct and timely billing of our customers.

​We are also governed by The National Energy Regulator of South Africa (NERSA) regulations which sets expectations for fault response times.



Our vision is to provide quality energy and electricity in a sustainable manner so that we are aligned to the vision of the shareholder:
“A world class energy utility”

          Our mission is to meet the expectations of our customers and stakeholders by:
    • Providing sustainable, affordable, safe and reliable energy supply,
    • Providing prompt and efficient customer services,
    • Being the preferred equal opportunity employer by developing and incentivising our employees,
    • Undertaking our business in an environmentally acceptable manner.

​The aspired values of City Power are to be:

  • Resourceful,
  • Resilient,
  • Reliable,
  • Respectful,
  • Service delivery with integrity.

There are also four non-technical areas of competence which we expect from all our employees: Collective focus, Courage, Shared beliefs and to be Committed.
City Power aspires to go beyond being solely a reputable electricity distributor, but to rather be recognised as an energy provider of choice.