City Power is responsible for providing
electrical services to property owners in the City of Johannesburg that are not
serviced by Eskom. To determine if you are a City Power customer you can check
your existing City of Johannesburg invoice and see if you are being billed for
electricity. If you don't have an invoice or
if you don't have a service connection you can check the township list, it will
indicate in whose supply area the property is.
The service connections we provide are
divided into two categories namely Small Power Users (SPU) and Larger Power
Users (LPU).
A Small Power User is defined as a user
who has an electrical service connection no greater than 56 kVA (3 phase, 80
ampere). In general most households would have this type of service connection.
A Large Power User is defined as a user
who has an electrical service connection larger than 56 kVA. In general these
type of connections are used for medium and large commercial or industrial
consumers as well as high density residential developments.
We want to provide property owners with the services they require in as short a
time as possible To assist with this the
information and documents required to make an application for electrical
services are detailed in the documents on this webpage.
1. Apply to convert a SPU from postpaid
to pre-paid billing
2. Apply for a new prepaid or postpaid SPU connection (
this guide also covers application for alterations to a small power user connection)
3. Apply for a new LPU connection (the guide also covers applications for
alterations to a large power user connection)
The application form that needs to be
submitted when making an application can also be found with the downloadable
documents on the below table.
The fully completed and signed application form as well as the supporting documents mentioned in the guideline can be submitted to Customer Services via email (in PDF format). Should the supporting documents not be submitted, it will result in a delay in processing the application. Please use the email address for the Region in which the property requiring the service connection is situated.
Region A
- regionArevenue@joburg.org.za
Region B
- regionBrevenue@joburg.org.za
Region C
- regionCrevenue@joburg.org.za
Region D
- regionDrevenue@joburg.org.za
Region E
- regionErevenue@joburg.org.za
Region F
- regionFrevenue@joburg.org.za
Region
G - regionGrevenue@joburg.org.za